Privacy policy

Privacy Policy
Last updated: [November 18, 2024]

This Privacy Policy describes how Patomania (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.patomania.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons. The revised Privacy Policy will be posted on the Site with an updated "Last updated" date.

What Personal Information We Collect

We collect the following types of personal information:

Information You Provide Directly

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, and details of purchased items.
  • Account Information: Username, password, and security questions.
  • Shopping Activity: Items viewed, added to the cart, or saved in the wishlist.
  • Customer Support: Information included in communications with us.

Information Collected Automatically

We automatically collect certain information when you interact with our Site:

  • Device Information: Details about your browser, operating system, and IP address.
  • Usage Data: Information about your activity on the Site, including pages visited and time spent.

This information may be collected using cookies and similar technologies.

Information from Third Parties

We may receive information from third-party service providers, such as payment processors and shipping providers, to fulfill your orders.

How We Use Your Personal Information

We use your personal information for the following purposes:

  1. Order Fulfillment: To process and ship orders, handle returns, and communicate with you about your purchases.
  2. Customer Support: To respond to inquiries and provide assistance.
  3. Marketing: To send promotional materials and recommend products tailored to your interests.
  4. Site Improvement: To analyze usage trends and improve our Services.
  5. Fraud Prevention: To protect against unauthorized activity and maintain the security of the Site.

Cookies

We use cookies to enhance your shopping experience, remember preferences, and analyze traffic. You can manage cookie settings through your browser. Please note that disabling cookies may affect site functionality.

How We Share Your Information

We share your information in the following scenarios:

  1. Service Providers: With vendors who assist in payment processing, order fulfillment, IT support, and marketing.
  2. Legal Compliance: To comply with legal obligations or respond to lawful requests.
  3. Business Transactions: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

Children’s Data

Our Services are intended for users aged 18 and older. We do not knowingly collect personal information from children. If you believe we have collected information about a minor, please contact us to request its deletion.

Your Rights and Choices

As a U.S.-based customer, you may have the following rights regarding your personal information:

  1. Access: Request details about the personal information we have about you.
  2. Correction: Request corrections to inaccurate or incomplete information.
  3. Deletion: Request the deletion of personal information, subject to legal obligations.
  4. Communication Preferences: Opt out of promotional emails by clicking the "unsubscribe" link in our messages.

Security and Data Retention

We use reasonable measures to protect your personal information. However, no method of data transmission or storage is completely secure.

We retain your information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Third-Party Websites

Our Site may link to third-party websites. This Privacy Policy does not cover those websites, and we are not responsible for their content or privacy practices.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: